999pub Privacy Policy

1. Scope & Data Controller

This Privacy Policy ("Policy") applies to all personal data collected, stored, processed, or used by 999pub ("999pub", "we", "us", "our") in connection with the website at 999pub.win and all associated games, features, and services (collectively, the "Platform"). It applies to all registered account holders, prospective players, and visitors to the Platform.

999pub is the data controller responsible for personal data processed under this Policy. 999pub operates primarily for the Filipino market and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and applicable issuances from the National Privacy Commission ("NPC").

2. Personal Data We Collect

999pub collects the following categories of personal data:

2.1 Identity & Contact Information

• Full legal name as appearing on a government-issued Philippine identification document
• Date of birth (for age verification — 21+ requirement)
• Philippine mobile number (primary account identifier)
• Email address (optional, for account communications)
• Residential address (required for KYC verification at withdrawal)

2.2 Identity Verification Documents

• Copies of government-issued Philippine identification documents (PhilSys, passport, driver's license, UMID, SSS, or GSIS ID) submitted during KYC verification
• Proof of address documentation where required
• Selfie photographs submitted for liveness verification where applicable

2.3 Financial Information

• GCash or PayMaya account number associated with your transactions
• Bank account name and number for bank transfer deposits and withdrawals
• Transaction history, deposit amounts, withdrawal amounts, and betting records
• Credit or debit card details (card number stored in tokenised form only — full card numbers are never retained by 999pub)

2.4 Technical & Usage Data

• IP address and approximate geographic location at the time of login
• Device type, operating system, and browser information
• Session data including login timestamps, pages visited, games played, and duration of play
• Cookies and similar tracking technologies (see Section 7)

2.5 Communications Data

• Records of communications between you and 999pub support staff (live chat transcripts, email correspondence)
• Feedback, complaints, and dispute records

3. How Personal Data Is Collected

999pub collects personal data through the following means:

• Directly from you — information you provide when registering a 999pub account, completing KYC verification, making deposits or withdrawals, using live chat support, or responding to promotions
• Automatically — technical data collected passively as you use the Platform, including session logs, IP addresses, and cookie data
• From payment processors — transaction confirmation data from GCash, PayMaya, and bank payment gateways to verify deposits and withdrawals
• From identity verification services — where 999pub uses a third-party KYC or identity verification provider to assist with document authentication
• From fraud prevention systems — data from 999pub's fraud detection tools that analyse patterns of use to identify suspicious activity

4. Purposes of Processing

999pub processes your personal data for the following purposes:

• Creating and managing your 999pub account and verifying your identity and age (21+ requirement)
• Processing deposits, withdrawals, and wagers in Philippine Peso
• Complying with anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and other legal and regulatory compliance obligations applicable to online gaming operators in the Philippines
• Detecting, investigating, and preventing fraud, collusion, and other prohibited conduct described in the 999pub Terms & Conditions
• Providing customer support, responding to inquiries, and resolving disputes
• Operating responsible gaming tools including deposit limits, loss limits, and self-exclusion, and monitoring gaming behaviour for signs of problem gambling
• Sending service communications relevant to your account (e.g., transaction confirmations, security alerts, policy updates)
• Sending optional promotional communications about 999pub offers and new features, where you have consented to receive these
• Improving the Platform through analysis of aggregated, anonymised usage data
• Enforcing the 999pub Terms & Conditions and protecting the legal rights of 999pub, other players, and third parties

5. Legal Basis for Processing

999pub processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Performance of a contract — processing necessary to fulfil the 999pub Terms & Conditions, including account management, payment processing, and provision of gaming services
• Legal obligation — processing required to comply with Philippine laws, PAGCOR regulatory requirements, AML obligations, and NPC directives
• Legitimate interests — fraud detection, security monitoring, and Platform improvement, where these interests are not overridden by your fundamental rights and freedoms
• Consent — for optional processing activities such as promotional communications, where you have provided freely given, specific, informed, and unambiguous consent

6. Sharing of Personal Data

999pub does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients strictly as necessary for the purposes described in this Policy:

• Payment processors — GCash (Mynt - Globe Fintech Innovations, Inc.), PayMaya (PayMaya Philippines, Inc.), and Philippine banking institutions, to process your financial transactions
• Game content providers — licensed third-party game studios (e.g., JILI, Pragmatic Play, PG Soft) receive session identifiers necessary to deliver game content and record game outcomes; they do not receive your full identity information
• KYC and identity verification providers — where 999pub engages a third-party provider to assist with identity document verification, limited identity data is shared solely for verification purposes
• Fraud prevention and security providers — anonymised or pseudonymised technical data to assist with fraud detection and account security monitoring
• Regulatory and law enforcement authorities — where required by Philippine law, court order, PAGCOR regulatory directive, or NPC instruction, 999pub will disclose personal data to competent authorities
• Professional advisors — legal, accounting, and audit firms engaged by 999pub, subject to professional confidentiality obligations

All third parties with whom 999pub shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable Philippine data protection law.

7. Cookies & Tracking Technologies

999pub uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that enable the Platform to recognise your browser session, maintain your login state, and remember your preferences.

7.1 Types of Cookies Used

• Strictly necessary cookies — required for the Platform to function. These include session authentication cookies that keep you logged in to your 999pub account during your session. These cannot be disabled without breaking Platform functionality.
• Functional cookies — remember your preferences such as language settings, game lobby layout, and display preferences.
• Analytics cookies — collect anonymised data about how players use the Platform, which pages are visited most frequently, and where users encounter errors. This data is used to improve the Platform.
• Security cookies — assist with fraud detection and account security monitoring by identifying unusual access patterns.

You may configure your browser to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in to your 999pub account. Most modern browsers (Chrome, Safari, Firefox) provide cookie management tools in their settings menus.

8. Data Retention

999pub retains personal data for the following periods, unless a longer retention period is required by applicable Philippine law:

• Account and identity data — retained for the duration of your active 999pub account and for five (5) years following account closure, in accordance with AML and KYC record-keeping obligations
• Financial transaction records — retained for five (5) years following the date of each transaction, as required by Philippine tax and financial regulatory law
• Communications and support records — retained for two (2) years from the date of the communication
• Technical and usage logs — retained for twelve (12) months and then automatically deleted or anonymised
• Marketing consent records — retained until consent is withdrawn and for one (1) year thereafter as evidence of the consent

Upon expiry of the applicable retention period, personal data is securely deleted using industry-standard data destruction methods, or anonymised such that it can no longer be attributed to an individual.

9. Security Measures

999pub implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 999pub servers
• Encryption of sensitive data at rest, including identity documents and financial account details
• Role-based access controls limiting access to personal data to authorised 999pub personnel on a need-to-know basis
• Multi-factor authentication requirements for 999pub staff accessing internal systems containing personal data
• Regular security assessments and penetration testing of the Platform
• Incident response procedures enabling 999pub to detect, investigate, and notify data subjects and the NPC of data breaches within the timeframes prescribed by the DPA

No security system is completely impenetrable. In the event of a data breach that affects your personal data and poses a risk to your rights and freedoms, 999pub will notify you and the NPC in accordance with the notification requirements of the DPA and its Implementing Rules.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 999pub:

To exercise any of these rights, contact the 999pub Data Privacy Officer using the details in Section 13. 999pub will respond to verified data subject requests within fifteen (15) business days.

11. Data of Minors

999pub does not knowingly collect personal data from persons under 21 years of age. The 999pub Platform is strictly for adults aged 21 and over, consistent with Philippine law governing casino-style gambling. Age verification is conducted during registration and at the point of withdrawal. If 999pub becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account closed. Parents or guardians who believe a minor has registered on the 999pub Platform should contact the Data Privacy Officer immediately at the contact details in Section 13.

12. Changes to This Privacy Policy

999pub may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered account holders via SMS to the registered mobile number or via an in-Platform notification. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform following notification of changes constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you should stop using the Platform and request account closure.

13. Contact & Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 999pub, please contact our Data Privacy Officer:

For formal complaints that cannot be resolved through 999pub's internal process, you may escalate to the National Privacy Commission (NPC) of the Philippines through official Philippine government channels.